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You asked, we answered!

 

What should I expect from CurveBalm?

CurveBalm is a targeted anti-chafe product and it’s primary use is to combat thigh chafe (“chubrub”) but, really, it can be used to help with chafing anywhere on the body. Our all natural ingredients with form a barrier on the skin that stops friction in its tracks and also soothes the skin, and any pre-existing irritation.

How do I use CurveBalm?

It’s super easy! Squeeze some product into your hands and apply directly on to your thighs (or any other area that rubs!) and massage into your skin. Leave for a couple of minutes to sink in and you are ready to strut your stuff. We’d recommend keeping CurveBalm in your bag so you can reapply throughout the day as you need to.

Why CurveBalm over other anti-chafing products?

We know that there are other anti-chafing products in the market (though most of them are in the US!) and these come in all shapes and sizes – sticks, sprays, creams, the list goes on. We have tried them all and, though we don’t mean to brag, we truly believe that CurveBalm is the best of the bunch. All of our testing has shown us that a balm based product gives the skin the longest lasting reduction in friction whilst also soothing any existing irritation and keeping the skin clean and healthy.

Why is CurveBalm in a tube formula rather than a stick?

As well as everything we have listed above, most importantly, a balm based product allowed us to keep CurveBalm’s ingredients simple and natural – there is nothing in our product that our customers wouldn’t understand! Unfortunately, this isn’t the case with stick based products. But keep your eyes peeled because we are also looking to find a sustainable and natural formula for a stick product in the future too.

Is CurveBalm greasy?

The base ingredient of CurveBalm is an oil product, so naturally you may find a small amount of residue is visible on your skin and hands after application. We’ve worked hard to make sure this is as minimal as possible, but also believe that the oil is a vital ingredient to promote lubrication and keep your skin healthy. And it’s nothing a quick wash of the hands won’t fix (plus, oils are great for dry skin, so expect your hands to be silky soft too!).

What are the ingredients?

CurveBalm has 4 key ingredients – Oil, Hydrogenated Oil, Chamomile & Jasmine. These were chosen and carefully measured after extensive testing because we believe they provide the best base for anti-chafe whilst also being kind and gentle on your skin.

I’m vegan, can I use CurveBalm?

Absolutely! All of our ingredients are vegan and we have even made sure that our manufacturing processes are too!

How does your recycling program work?

If your household waste doesn’t accept plastic tubes, we have partnered with a company to ensure they can be disposed of safely. Please return your tube with lid to us at 48 Emmanuel Road, SW12 0HN with your full name and email address.  At 6 points throughout the year we recycle any tubes we have received. 

We understand this requires some effort on your behalf so to say thank you, once we’ve received the tube we’ll email you a 20% discount code to use towards your replacement CurveBalm. 

As a company, we are committed to staying informed on the latest recyclable packaging options and look forward to moving to more sustainable tubes in the future. 

How long will my CurveBalm take to arrive?

UK and Europe – 3 to 5 working days 

The rest of the world – 6 to 7 working days 

What is your refund policy?

As CurveBalm is a cosmetics product we unfortunately cannot accept returns once the item has been opened. However, if you are unhappy with the product please do get in touch and we will do our best to make sure you remain a happy customer! Refunds will only be accepted in the case of a faulty or damaged product arriving at your doorstep. In the very unlikely event that this happens, please email us at hello@curvebalm.com and we will process your refund.

Where do CurveBalm ship to?

EVERYWHERE! 

Pop your country in the checkout page and your shipping charges will be calculated. 

I have a discount code! How do I enter it?

Awesome! You can enter your discount code by adding CurveBalm to your basket on our website – look out for the promo code box!

Question not answered?

No problem! We love to hear from you, so please email us at hello@curvebalm.com, get in touch via our live chat bot or send us a message on Instagram, and we will get back to you ASAP!